The Gift of Building People Skills

At SkillStore, we are focused on helping you build your communication and leadership skills. Those skills are useful in the office, but also at home… and definitely with relatives. As you leave behind work and spend more time with family and friends, access SkillStore to continue to build your people skills.

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Let’s Stop Wasting Billions on Corporate Training Each Year

We all know that soft skills like communications, leadership, teamwork, and management top the list of skills that employers seek. These skills are often why people actually get hired or promoted in their careers. No wonder tens of billions of dollars are spent on training for these skills each year.

Yet, 9 out of 10 frontline managers do not feel well-prepared to meet their business challenges. Why is that?

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Serving Up Soft Skills

I attended the State of the Training Industry – A Grass Roots Look from the Employees’ Perspective webinar last week. One point that the speaker introduced was that the consumer’s perspective is largely lacking from the Training Magazine’s 2014 Training Industry Report. So they went out and asked the employees in a 2- to 3-minute survey – what do they want for a successful training program? 

When employees were asked to identify the training that they prefer:

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5 Tips for Managing with Impact

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In 2013 Henry Mintzberg, a professor at McGill University and one of the top 10 management thinkers in the world, rocked the boat when he published Managers Not MBAs. In the book he made the case that existing MBA programs are not doing their job when it comes to preparing graduates for careers in management. His primary claims included:

  1. They train the wrong way.
  2. They teach the wrong people.
  3. They get the wrong results.
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6 Tips to Win with Feedback

Graphic with basketball being tossed into brain

In our post on 4 Reasons to Revamp Performance Reviews, we discussed how many organizations are doing away with formal performance reviews and replacing them with a constant cycle of feedback.

A study by the Corporate Leadership Council found that employees who receive consistent, fair, and accurate feedback perform up to 40% better than those who do not. When managers deliver informal feedback effectively, they find that their employees desire their input, rather than fear it.

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What makes Google tick – and how that inspires us

I just read the book WORK RULES! by Laszlo Bock, SVP of People Operations at Google, where he is responsible for attracting, developing, and retaining “Googlers”. Bock’s earlier experience spans roles at General Electric and the management consulting firm McKinsey & Company (which happens to be where I started my career as well).

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